jl969 Privacy Policy

jl969 ("jl969," "we," "us," "our") operates the online gaming platform accessible at jl969.org (the "Platform"). We are committed to protecting the privacy and security of all personal information entrusted to us by our players, visitors, and customers.

This Privacy Policy applies to all personal data collected, processed, and stored by jl969 in connection with your use of the Platform, including but not limited to: account registration and management, identity verification (KYC), payment processing, gameplay and transaction records, customer support interactions, and all other services offered through jl969.org.

This Policy does not apply to third-party websites, services, or platforms that may be accessible through links on jl969.org. Those third parties operate under their own privacy policies, and jl969 has no control over their data practices.

By accessing or using jl969, you confirm that you have read and understood this Privacy Policy in its entirety. If you have any questions or concerns about how your personal data is handled, please contact our Data Protection Officer using the details provided in Section 16 of this Policy.

jl969 acts as the data controller with respect to all personal information collected through the Platform. As data controller, jl969 determines the purposes for which and the means by which personal data is processed.

jl969 operates under a license granted by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to PAGCOR's data handling and anti-money laundering requirements in addition to the Data Privacy Act of 2012. In certain circumstances, PAGCOR and other Philippine regulatory authorities may be joint data controllers or independent data controllers with respect to specific categories of your personal data where required by law.

jl969 collects the following categories of personal data in the course of providing its services:

When you register a jl969 account, we collect: full legal name, date of birth, Philippine mobile number, username, and password (stored in encrypted, hashed form). This data is required to create and manage your account.

To comply with PAGCOR's know-your-customer requirements and Philippine anti-money laundering law (Republic Act No. 9160, as amended), jl969 collects government-issued identity documents including: PSA National ID, UMID, driver's license, passport, or voter's ID. We may also request proof of address and, for high-value accounts, source of funds documentation.

jl969 collects information relating to your deposits and withdrawals, including: GCash or PayMaya mobile number, BPI/BDO/Metrobank account details (where applicable), and transaction references. Full payment card numbers are processed by PCI-DSS compliant payment processors and are not stored by jl969 in their complete form.

jl969 maintains a record of all gameplay activity, bets placed, game results, bonus claims, and account balance movements. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.

When you access jl969, we automatically collect: IP address, device type, operating system, browser type and version, session start and end times, pages visited, and referral source. This data is used for security, fraud prevention, and platform optimization.

When you contact jl969 support via live chat or email, we collect the content of your communications and any personal information you provide in the course of resolving your enquiry. Support interactions may be recorded for quality assurance and training purposes.

jl969 collects personal data through the following methods:

• Directly from you: Information you provide during account registration, KYC submission, deposit and withdrawal requests, and support interactions;
• Automatically: Technical and device data collected through cookies, server logs, and analytics tools when you access jl969.org;
• From third-party service providers: Identity verification partners and payment processors may share verification results and transaction status with jl969 as part of our service delivery;
• From regulatory authorities: In limited circumstances, jl969 may receive data from PAGCOR or law enforcement agencies in connection with regulatory compliance or investigation requirements.

Under the Data Privacy Act of 2012, jl969 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, KYC information, and payment data is necessary to fulfill jl969's obligations under the Terms and Conditions you agreed to when creating your account;
• Legal Obligation: jl969 is required by PAGCOR regulations and Philippine anti-money laundering law to collect, verify, and retain certain categories of personal data, including KYC documents and transaction records;
• Legitimate Interest: jl969 processes technical and gameplay data to operate, secure, and improve the Platform, prevent fraud, and ensure responsible gaming compliance — these are legitimate interests that do not override your privacy rights;
• Consent: Where jl969 relies on your consent for specific processing activities (such as optional marketing communications), you may withdraw that consent at any time by contacting support.

jl969 uses your personal data exclusively for the following purposes:

• Creating, maintaining, and managing your jl969 account;
• Processing deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other payment channels;
• Verifying your identity and age (21+ requirement) through KYC procedures required by PAGCOR;
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activities in compliance with Republic Act No. 9160;
• Providing customer support and resolving account, payment, and gameplay disputes;
• Monitoring responsible gaming indicators and providing access to self-help tools including deposit limits and self-exclusion;
• Complying with PAGCOR reporting obligations and any lawful requests from Philippine regulatory or law enforcement authorities;
• Improving and optimizing the jl969 platform through aggregated, anonymized analytics;
• Sending you service-related communications, including transaction confirmations and security alerts.

jl969 does not disclose your personal data to third parties except in the following circumstances:

jl969 engages trusted third-party service providers who process personal data on jl969's behalf and under jl969's instructions, including: payment processing companies (GCash/Maya, bank partners), identity verification and KYC service providers, game software providers, cloud infrastructure and data storage providers, and fraud detection and cybersecurity services. All such providers are contractually required to maintain confidentiality and to process data only as directed by jl969.

jl969 is required by Philippine law to disclose certain personal and transaction data to PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement authorities where required by a lawful order, regulation, or mandatory reporting obligation. jl969 will disclose only the minimum information legally required in each case.

In the event of a merger, acquisition, or sale of jl969's business or assets, your personal data may be transferred to the relevant successor entity. jl969 will notify affected players prior to any such transfer and will ensure that the receiving entity maintains equivalent data protection standards.

In circumstances not covered above, jl969 will disclose your personal data to third parties only with your explicit consent, which may be withdrawn at any time.

Some of jl969's service providers — including game software providers and cloud infrastructure services — may be located outside the Philippines and may process your personal data in their respective jurisdictions. Where such transfers occur, jl969 ensures that adequate safeguards are in place to protect your personal data to a standard that is at least equivalent to that required by the Data Privacy Act of 2012.

These safeguards may include contractual clauses requiring the overseas recipient to comply with Philippine data protection standards, or transfers to recipients in jurisdictions that the National Privacy Commission has recognized as providing adequate protection.

jl969 retains your personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. Specific retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl969's data destruction procedures. Data subject to active legal holds or regulatory investigation may be retained for longer where required by law.

jl969 implements and maintains a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and jl969's servers is encrypted using TLS 1.2 or higher (256-bit SSL);
• Encryption at rest: Sensitive personal data, including identity documents and payment information, is encrypted when stored on jl969's servers;
• Access controls: Access to personal data by jl969 staff is restricted on a strict need-to-know basis, with role-based access control and audit logging of all data access events;
• Intrusion detection: jl969 employs continuous security monitoring and intrusion detection systems to identify and respond to potential threats;
• Regular security assessments: jl969 conducts periodic security audits and vulnerability assessments to identify and remediate security weaknesses;
• Staff training: All jl969 staff with access to personal data receive regular data protection and security training.

jl969.org uses cookies and similar tracking technologies to provide a functional and secure platform experience. Cookies are small text files stored on your device by your browser when you visit a website.

• Strictly Necessary Cookies: These cookies are essential for jl969.org to function properly. They maintain your login session, remember your language preferences, and ensure platform security features operate correctly. These cannot be disabled without breaking core platform functionality.
• Analytical Cookies: jl969 uses first-party analytics to understand how players use the platform — which pages are visited most, where players encounter difficulties, and how the platform can be improved. This data is processed in aggregated, anonymized form.
• Session Cookies: Temporary cookies that expire when you close your browser, used to maintain your active jl969 session.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will impair your ability to use jl969 and may prevent you from accessing your account or processing transactions.

jl969 does not use third-party advertising cookies, tracking pixels from social media platforms, or any other tracking technology designed to build advertising profiles.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl969:

jl969 is strictly prohibited to persons under twenty-one (21) years of age. jl969 does not knowingly collect personal data from any individual under the age of 21. If jl969 becomes aware that it has inadvertently collected personal data from a person under 21, it will immediately close the associated account, delete the personal data concerned, and handle any associated funds in accordance with applicable PAGCOR guidelines.

Age verification is conducted as part of jl969's KYC process, which requires submission of a valid Philippine government-issued photo identification. Provision of false information regarding age constitutes a breach of jl969's Terms and Conditions and may result in permanent account closure and regulatory reporting.

jl969.org does not contain links to third-party websites or services as part of its standard navigation. In the event that jl969.org includes any such links (for example, in informational content), jl969 has no control over the content or privacy practices of those third-party sites and is not responsible for their privacy policies or data handling practices.

jl969 encourages you to review the privacy policies of any third-party websites you visit in connection with your use of online gaming services in the Philippines.

jl969 may update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date of the most current version of this Policy is stated at the top of this page.

Where changes to this Policy are material — meaning they significantly affect how jl969 processes your personal data or your rights as a data subject — jl969 will notify registered players through the Platform and, where possible, via the mobile number registered to their account. Your continued use of jl969 following the posting of any material change constitutes acceptance of the updated Policy.

jl969 recommends that you review this Privacy Policy periodically to stay informed about how your personal data is being handled.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a privacy concern, please contact jl969's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through jl969.org — the fastest channel for all account and privacy enquiries.
• Email: [email protected] — Please include "Privacy Request" in the subject line so your enquiry is directed to the DPO team promptly.

jl969 processes all privacy-related requests within fifteen (15) business days of receipt. Requests that are complex, high in volume, or require additional identity verification may take up to forty-five (45) business days in total; you will be notified of any extension.

If you are not satisfied with jl969's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is responsible for administering the Data Privacy Act of 2012.